How we work
Independent retailers on Shopify or WooCommerce, roughly five to fifty people, running their own store. Not marketplaces, not dropshippers, and not anyone who wants an agency with an account manager.
Why Altamira
We know product structure
Variants done as variants, not as separate listings. Collections that map to how shoppers actually browse. Policy pages that match what the checkout does. We build and maintain a reference storefront end to end, catalog through policies, so we read a product page as a merchant and not only as a developer. Rigged Drift is a reference storefront — a demonstration brand, not a trading store.
Direct access
You talk to the people doing the work. Nothing is handed to a junior after the kickoff call.
You own everything
Your theme, your code, your store account. No retainers required, nothing hosted with us, no lock-in.
Discretion
We name no store, ever — including the one we audited and published. Your findings are yours.
Questions we get
Can we still edit the theme afterwards?
Yes. Everything ships as standard Shopify or WooCommerce theme files in your own account, editable from your admin or by any developer. We do not use custom platforms or hidden dependencies.
What happens if you disappear?
Nothing breaks. The audit is a document you hold, and the fixes live in your store, not on our servers. There is no subscription to keep paying and no service that goes dark.
Why not an agency?
An agency puts an account manager between you and the work and bills for the layer. We scope, build and answer email ourselves. If you want a large team and a monthly retainer, we are the wrong fit and will say so in the first reply.
Can I pay in pesos?
Prices are in USD. A payment made in Mexico can be settled in pesos at the rate the Banco de México publishes for obligations denominated in US dollars, in force on the payment date.
How long does the audit take?
A few days from the URL. It is a written document, not a call, so you read it when you want. The reply saying whether the store is a fit and whether a free slot is open comes within one business day.
Do you need access to my admin or analytics?
Not for the audit; it is read from the public storefront, the way a shopper sees it. For fixes, a staff account you create and can revoke. We never ask for your owner login or your ad account.
Can you fix a store another agency or freelancer built?
Yes, and that is most of the work. We start from the audit so you know what is there before anyone touches it, and every fix is scoped line by line from that document at a fixed price.
Do you work with Shopify Plus, or with a WooCommerce store on a page builder?
Yes to both. The audit reads the storefront whatever it is built on. Theme work on Plus is the same Liquid; checkout and B2B features specific to Plus are scoped like anything else. On WooCommerce we work with the builder you have rather than replacing it.
What hours do you work?
US Central, in English and Spanish. That is the same morning for Texas, Chicago and Mexico City, and an hour off for either coast. Replies within one business day.
Will you sign an NDA?
Yes, before the audit if you want one. We name no store in any case, including the ones we publish, and a published audit joins the series only with your say-so.
What if my store is not on Shopify or WooCommerce?
Send it anyway. The audit applies to any storefront, because it reads what a shopper sees. Whether we can do the fixes depends on the platform, and the first reply will say so plainly.